Kansas Insurance Department
TOPEKA, Kan. — Kansas Insurance Commissioner Vicki Schmidt on Wednesday announced that the Kansas Insurance Department recovered $110,026.92 for Reno County residents in 2023.
Last year, over $16 million was recovered for policyholders statewide, the largest single-year recovery in Kansas history. The Department’s Consumer Assistance Division has recovered over $35 million for Kansans since Commissioner Schmidt first took office in 2019.
“The insurance claims process can be complicated for many – if you are having an issue, I want to hear from you,” said Schmidt. “I am proud of the work the Consumer Assistance Division has done to ensure that Kansans are getting the full benefits from their policies.”
Funds considered “recovered” are calculated when Department staff assists individuals in need of support during their insurance claims process. If a dispute arises between a policyholder and an insurance company, regardless of the type of insurance, the Kansas Insurance Department investigates the complaint. Department staff work with the consumer and the company to ensure the insurance policy is followed and benefits are paid accordingly.
A county-by-county breakdown of the recoveries can be found online.
If you or someone you know is having trouble with an insurance claim, please contact the Kansas Insurance Department’s Consumer Assistance Division toll-free at 1-800-432-2484, email [email protected] or visit the Department online at insurance.kansas.gov for any claims-related questions or concerns.
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