Jul 15, 2020

Statement released on Kroger coin policy Tuesday

Posted Jul 15, 2020 11:54 AM

HUTCHINSON, Kan. — A spokesperson for Dillons released a statement Tuesday on their parent company Kroger's policy to deal with the nation's coin shortage.

"The Federal Reserve is experiencing a significant coin shortage across the U.S., resulting from fewer coins being exchanged and spent during the COVID-19 pandemic," said Sheila Lowrie with Dillons. "Like many retailers and businesses, we are adjusting to the temporary shortage in several ways.

"Customers can switch their payment type (e.g., use debit or credit vs. cash), and through our upgraded technology, we can now load coin change to their loyalty card for use during the next shopping trip, provide coin change at a lane with coins available or round up their order to support The Kroger Co. Zero Hunger | Zero Waste Foundation, a public charity committed to creating communities free of hunger and waste.

"We remain committed to providing our customers with an uplifting shopping experience and the freedom and flexibility to choose their payment method during this unprecedented time."