May 26, 2020 4:21 PM

Evergy: Disconnect suspension extended through July 15

Posted May 26, 2020 4:21 PM

In response to the coronavirus pandemic, Evergy announced in March that it will not disconnect electric service for non-payment and will waive late fees for residential and small business customers. Evergy announced then a flexible payment plan that allows customers, including those who have been disconnected, to enter a 12-month payment plan toward their past-due balance. The suspension of disconnects is extended through July 15. Evergy will waive late fees and offer the payment arrangement through Dec. 31.

Evergy encourages customers to track and make payments toward their energy usage during this time to avoid balances that are difficult to pay later. For more information about resources to help with bills:

Federal Low Income Home Energy Assistance funds are available, but application windows are set to close on May 29. Evergy doesn’t administer these programs, but information about them is available at evergy.com/COVID19.