KANSAS DEPARTMENT OF HEALTH AND ENVIRONMENT
TOPEKA –The Kansas Department of Health and Environment (KDHE) has issued Do Not Drink Order for the City of Sylvia public water supply system located in Reno County. This advisory was issued because of a loss of pressure in the distribution system due to a water line break. Failure to maintain adequate pressure may result in a loss of chlorine residuals and bacterial contamination. Because of the presence of nitrate in some areas of the distribution system KDHE is advising customers of city of Sylvia to not boil their water, which is the normal approach taken when a loss of pressure occurs.
Customers should observe the following precautions until further notice:
- Tap water may be used to flush toilets
- DO NOT BOIL TAP WATER. Nitrate levels cannot be reduced by boiling, freezing, filtering, or letting water settle. Excessive boiling can concentrate the nitrates as water evaporates because the nitrates remain in the liquid
- Water should not be ingested or used for brushing teeth. Use bottled water for these purposes.
- Do not use water to cook or prepare food.
- Dispose of ice cubes and do not use ice from a household automatic icemaker.
- Tap water can be used for bathing. Supervision of children is necessary while bathing so that water is not ingested.
- Tap water may be used to flush toilets
The advisory took effect on April 17, 2026 and will remain in effect until the conditions that placed the system at risk of bacterial and nitrate contamination in excess of the MCL are resolved.
Limited bottled water is being supplied by the system at 120 S. Main for those in need.
Regardless of whether the public water supplier or Kansas Department of Health and Environment (KDHE) announced a Do Not Drink Order, only KDHE can issue the rescind order following testing at a certified laboratory. The advisory took effect on April 17 and will remain in effect until the conditions that placed the system at risk of contamination are resolved.
For consumer questions, please contact the water system at 620-486-2472, or KDHE at 785-296-5514. For consumer information please visit KDHE’s PWS Consumer Information webpage: kdhe.ks.gov/waterdisruption
Restaurants and other food establishments that have questions about the impact of the Do Not Drink Order on their business can contact the Kansas Department of Agriculture’s food safety & lodging program at kda.fsl@ks.gov or call 785-564-6767