Social Security Administration
HUTCHINSON, Kan. — The Social Security Administration is expanding appointment-based services at our local Social Security offices, including the one at 811 East 30th Suite A in Hutchinson.
By scheduling appointments, they will aim to reduce wait times, streamline service delivery, and improve the overall customer experience. Nearly 400 field offices have already moved to appointment-based service this year.
These offices have seen significant improvements in wait times due to more efficient and helpful visitor experiences and increases in the number of customers able to complete their business online.
Many of Social Security's services can be provided via phone with an appointment or can be provided online and do not require a customer to walk into an office for service.
Effective January 6, 2025, the Social Security Administration will require customers to schedule an appointment for service in field offices, including requests for Social Security cards.
Customers who are not able to handle their business online or with the automated options, may call their local Social Security office or the National 800 number to schedule an appointment. That number can also help you through automated menus to solve most issues. The number is 1-800-772-1213.